| Question:
Which ISP gives refunds for unused service?
Answer:
Very few ISPs give refunds for month-to-month accounts, as they generally have to
pay for an entire month to their wholesaler if you only logon once....
Sprint and AT&T Worldnet did send me prorated refunds, but that's probably
because they are phone companies and think about refunds for partial months in
that way, and run their own networks so they aren't using a wholesaler. (Sprint no longer offers dialup service)
If you prepay in advance for 6 months or a year (which we advise against
strongly), the policy on refunds varies a lot. Many ISPS just keep all the money
- others will take the number of months you used the service x the normal
monthly rate.... a few will prorate a refund based on the annual rate
(annual $ / 12) and maybe charge a early cancellation fee.
Did we mention that we suggest not prepaying for 6 or 12 months?
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